Transform your dealer network training for the K1700 Powertrain, K8000 EV Battery Service Cart, and K2600 Tire Lift with secure, compliant virtual events that integrate seamlessly with your existing Microsoft infrastructure.
K&L Supply Co.'s STEP (Service Training and Education Program) serves your dealer network across powersports, automotive, and manufacturing services. With specialized equipment like the K1700 Powertrain and K8000 EV Battery Service Cart requiring expert training, your current challenge is scaling education efficiently while maintaining the hands-on quality your dealers expect.
Your team operates with the focused efficiency that comes from being an 11-50 person organization, but this creates logistics constraints when Rich Weigel needs to coordinate STEP program communications, Phil Hasz must train dealers on complex technical equipment remotely, and Sarah Gama works to enhance customer service capabilities across your network.
As a women-owned business ourselves (WBENC certified), we understand the operational realities of running lean while competing against larger players. That's exactly why EventBuilder was built — to give smaller, agile organizations enterprise-grade event capabilities without the enterprise-grade complexity.
Operations & Logistics Manager
Managing logistics for K&L Supply Co.'s STEP program poses challenges due to limited resources and traditional marketing methods. Rich needs scalable solutions to streamline student communications and training logistics effectively.
EventBuilder's Production & Live Event service streamlines logistics by integrating virtual/hybrid event solutions, ensuring seamless communication. We handle the entire production workflow so Rich can focus on program content, not technical coordination.
Sales Manager
Phil oversees training for K&L Supply Co.'s vast dealer network on products like the K1700 Powertrain. Ensuring effective remote training on complex equipment is a continuous challenge requiring clear demonstrations and engagement tracking.
Our Teams-integrated platform facilitates remote demonstrations and technical training with advanced registration workflows, gating by dealer tier, and detailed engagement reporting that flows into your CRM systems.
Customer Service & Sales Representative
Sarah, focused on enhancing customer service communication, faces challenges with traditional training methods and ensuring compliance when handling customer data during virtual training sessions.
EventBuilder's Registration & Compliance provides secure, compliant virtual training solutions with ISO 27001/27701 certification, enhancing communication capabilities while maintaining data governance standards.
"We have been using EventBuilder for our partner events and have great success with the platform. The EventBuilder team is very responsive with excellent customer service. We always get a thorough answer the first time."
"EventBuilder was one of the organizations that was more forward thinking than the other options we were considering. Not only did they integrate with Microsoft products, as we are a Microsoft shop, but the platform allowed for a very streamlined process to create and manage events."
30-minute call: Walk through your K1700 Powertrain training workflow and see how Microsoft Teams-native events can streamline your dealer education logistics.